Natalie Steers Contributor MyCustomer.com Share this content Advertisement Whitepaper Sponsored The rise of messaging apps for customer service Brand news Creative Virtual 12th Jan 2023 2023 Chatbot Buyer’s Guide From Creative Virtual DispatchTrack 6th Dec 2022 DispatchTrack launches new supply chain report Creative Virtual 25th Oct 2022 Age UK Collaborates with Creative Virtual View more Infographic: How and why consumers contact brands by Natalie Steers 1st Nov 2013 Natalie Steers Contributor MyCustomer.com Share this content Consumers are more likely to use the traditional phone channel to contact brands about their frustrations, make payments or enquire about products or services, according to a new infographic from Mitel. CLICK ON THE INFOGRAPHIC TO ENLARGE Tags: Multichannel Share this content Leave a comment Related content Research Sponsored Improving empathy in customer service Research Sponsored How have CX programmes adapted to COVID-19? Research Sponsored Empathy in customer service - a consumer survey Whitepaper Sponsored The rise of messaging apps for customer service Natalie Steers Contributor MyCustomer.com Read more from Natalie Steers Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.
Please login or register to join the discussion.
There are currently no replies, be the first to post a reply.