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Infographic: How to create a winning B2B customer experience

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29th Jul 2014
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B2B organisations are lagging a bit behind their B2C counterparts when it comes to their customer experience, despite its potential to boost business.

This infographic from Accenture shows B2B brands that they should start playing to win the CX game, and gives some hints to get them on the roads to success. (click to enlarge)

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