Infographic: How to use SMS for customer service

15th May 2014

In a fast-moving digital world, consumers want instant and on-demand service. And with 90% of the world's population covered by cell signal, it's really no surprise that text messaging is becoming a vital mode of communication for businesses looking to reach out to their customer base in a way that is both efficient and friendly. 

This infographic from Demandforce shows how your business could be capitalising on text messaging as a customer service and marketing tool. (click to enlarge)

Replies (0)

Please login or register to join the discussion.

There are currently no replies, be the first to post a reply.