When it comes to shopping, everybody likes to do it their own way. But recently, certain methods have become increasing popular, which is why so many businesses are investing in omnichannel retailing. This infographic from Options Mail Order explores some of the emerging trends that are defining the retailing environment. (Click to enlarge)
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.