Omobono surveyed over 300 respondents in the UK and USA from sales, marketing, service, HR and internal comms to learn what the secrets to digital success are in the business-to-business world. (Click to enlarge)
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.