Natalie Steers Contributor MyCustomer.com Share this content Advertisement Research Sponsored Improving empathy in customer service Brand news RingCentral 10th Feb 2022 Vodafone & RingCentral announce partnership TTEC 17th Jun 2021 TTEC webinar: Navigating digital transformation NICE 27th Jan 2021 NICE Introduces New Microsoft Teams Integration View more Megan Murray, Moxie: Social shift must happen holistically by Natalie Steers 21st Jun 2012 Natalie Steers Contributor MyCustomer.com Share this content Megan Murray, director of Collaboration Strategy at Moxie, spoke with Natalie Brandweiner at MyCustomer.com's recent Social Business Strategy Summit, to explain how technology is facilitating the recent convergence of Enterprise 2.0 and social CRM. Tags: Collaboration Social CRM Share this content Leave a comment Related content Research Sponsored Improving empathy in customer service Research Sponsored How have CX programmes adapted to COVID-19? Research Sponsored Empathy in customer service - a consumer survey Ebook Sponsored Outstanding omnichannel customer service is key Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.
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