Share this content

POTW: Make your customer the centre of your universe instead of your friend

11th Nov 2011
Share this content

Post of the week goes to Jean-Paul De Clerck for his examination of the channel agnostic customer, and brands' inability to optimise the experience for these customers.

Replies (0)

Please login or register to join the discussion.

There are currently no replies, be the first to post a reply.