Cloudforce London: Contact centre virtualisation buoyant during floodsby
NewVoiceMedia’s CEO talks to MyCustomer.com at Cloudforce about the Cumbria floods, being an enabler, and how the company is taking business from traditional contact centre vendors.
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.