Infographic: The true cost of your customer service rep

Money
istock
Neil Davey
Managing editor
MyCustomer.com
Share this content

You know that recruiting and retaining an in-house customer service representative isn't cheap. But it may be even more expensive than you think. 

This infographic from WeAnswer reveals some of the less obvious figures associated with adding a new customer service colleague to your internal team to ensure there are no nasty surprises in store!

[Click to enlarge]

Customer service rep costs

Replies

Please login or register to join the discussion.

There are currently no replies, be the first to post a reply.