Noble Systems acquires TelStar Hosted Servicesby
Noble Systems has acquired fellow contact centre technology provider TelStar Hosted Services.
TelStar offers blended services, predictive dialler capabilities and automated voice messaging, and is an established provider of TouchStar Hosted Services - a former division of TouchStar Software Corporation, which was acquired by Noble Systems in 2009.
Following the acquisition, TelStar Hosted will offer Noble Systems’ Cloud-based and hybrid premise/Cloud solutions through its sales and strategic account support staff.
TelStar CEO James P. Dunn will join Noble Systems to lead client transition efforts.
James K. Noble, president and CEO of Noble Systems, said: “We welcome TelStar Hosted clients and partners and look forward to offering them the stability, security and commitment to innovation that comes with the Noble Systems brand.
“As an established market leader in hosted contact centre services, we are well-positioned to integrate TelStar Hosted’s assets and technology and help its customers succeed on day one.”
Dunn added: “TelStar Hosted clients are gaining more than just security and support as a result of this transition. Noble Systems is a global leader in innovation, investing significant resources in anticipating the challenges and opportunities their clients face and working with them to find solutions.”