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Data overload

Infographic: 12 things your customers wish you knew about them

24th Nov 2016
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How well do you know your customers and their customer service expectations? Consumer preferences and behaviours are changing and those organisations that don't adapt are likely to struggle to attract and keep today's customers. 

This infographic from Provide Support examines 12 things that organisations must know about their customers if they are to remain competitive. How many of these come as a surprise to you?

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