Most companies recognise the importance of customer engagement but less than a quarter rate their content management system as 'good' for improving engagement. Are you one of them? Find out with this infographic by Magnolia. (Click to enlarge)
Neil Davey was previously the editor of MyCustomer from 2007 until May 2023. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management.
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