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Infographic: How to deliver excellent customer service to millennials
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Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.
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Neil, thanks for the Infographic - most interesting.
We're observing that Live Chat if done well (not the annoying ones!) can help close the sales cycle much quicker, especially for millennials who are very comfortable with this channel.
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