Infographic: How to deliver excellent customer service to millennials

6th Nov 2015

Who are millennials, why are they important and what are their customer service preferences? This infographic from Talkdesk explains. (Click to enlarge)


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Rob Thomas Profile Photo
By Rob Thomas
09th Nov 2015 12:12

Neil, thanks for the Infographic - most interesting.

We're observing that Live Chat if done well (not the annoying ones!) can help close the sales cycle much quicker, especially for millennials who are very comfortable with this channel. 

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