Who are millennials, why are they important and what are their customer service preferences? This infographic from Talkdesk explains. (Click to enlarge)
Neil, thanks for the Infographic - most interesting.
We're observing that Live Chat if done well (not the annoying ones!) can help close the sales cycle much quicker, especially for millennials who are very comfortable with this channel.
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Neil, thanks for the Infographic - most interesting.
We're observing that Live Chat if done well (not the annoying ones!) can help close the sales cycle much quicker, especially for millennials who are very comfortable with this channel.
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