New research reveals that round-the-clock retailing isn't being back up by 24X7 customer service. This infographic from Retail Assist delivers the key findings. (Click to enlarge)
About Neil Davey
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 15 years, including Internet Works, CXO magazine and Business Management. He joined Sift Media in 2007.