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Retail Week roundtable debate: Differentiating through excellent customer experience

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19th May 2011
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Differentiating Through Excellent Customer Experience" - Retail Week UK from Siobhan Paul on Vimeo.

Differentiating through excellent customer experience was a subject of a panel session at the Retail Week Conference chaired by Declan Curry and with executives from Majestic Wine, Harvey Nichols, Comet and Empathica managing director for EMEA, Gary Topiol as panellists. Watch the recorded panel session to learn how customer experience is a key differentiator for each of these brands.

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