Satisfaction with retail sites rises - as Amazon continues to dominateby
A new report has revealed that customer satisfaction with retail websites hit an all-time high in the UK over Christmas, with Amazon UK leading the pack.
For a full downloadable report on the Foresee Results Christmas 2009 E-Retail Satisfaction Index click here.
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.