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Video voxpop: Who provides poor customer service?

4th Aug 2008
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Last month the general public told us which companies they thought provided quality customer service. But there are plenty who fail where these succeeded. In association with Vox Pops International, delivers the third in a series of video voxpops, where the general public shares its thoughts on key issues relating to customer service. In this video, members of the public are asked: who provides poor customer service - and why?

Vox Pops International is an innovative research agency which captures and edits videos of consumer views to produce powerful insight, training and communication tools.

Contact: [email protected] or 0208-786-8855

Other videos in this series


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