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Service
Management
Management
Management
21st Nov 2007
BT and British Gas in a league of their own for...
by
MyCustomer Newsdesk
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2
Management
5th Jul 2007
NPS: Can a magic number really guide your brand?
by
MyCustomer Newsdesk
Management
20th Jun 2007
Communication the key to customer satisfaction
by
MyCustomer Newsdesk
Management
13th Jun 2007
Forrester ranks customer service management...
by
MyCustomer Newsdesk
Management
10th Apr 2007
Outsourcing customer service: Double trouble
by
Louise Druce
Management
30th Nov 2006
Energy sector fails to light up customer...
by
MyCustomer Newsdesk
Any Answers comment Icon
1
Management
17th Nov 2006
Does good customer care cost money?
by
MyCustomer Newsdesk
Management
20th Oct 2006
Mystery shopping and customer satisfaction – An...
by
MyCustomer Newsdesk
Management
7th Sep 2006
Customers sick of poor service - literally!
by
MyCustomer Newsdesk
Management
21st Apr 2006
Bad service? Oh well, never mind...
by
MyCustomer Newsdesk
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6
Management
21st Apr 2006
UK customers fed up with bad customer service
by
MyCustomer Newsdesk
Management
27th Jul 2005
Happy employees, better customer service
by
MyCustomer Newsdesk
Management
7th Jun 2004
Customer profitability part 1: The importance...
by
MyCustomer Newsdesk
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9
Management
29th Aug 2003
US banks reports lack of ROI from call centres
by
MyCustomer Newsdesk
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2
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