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Service
Service
Contact centres
16th Feb 2005
Rattling the cage
by
MyCustomer Newsdesk
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6
Contact centres
10th Feb 2005
The B-Word
by
MyCustomer Newsdesk
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7
Contact centres
25th Nov 2004
Clean sweep for ClientLogic at UK industry awards
by
MyCustomer Newsdesk
Contact centres
4th Aug 2004
UK contact centres will employ over 1 million...
by
MyCustomer Newsdesk
Contact centres
3rd Aug 2004
Outsourcing your contact centre: A poke in the...
by
MyCustomer Newsdesk
Contact centres
19th Jul 2004
The Outsourcing and Insourcing Conundrum
by
MyCustomer Newsdesk
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2
Management
7th Jun 2004
Customer profitability part 1: The importance...
by
MyCustomer Newsdesk
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9
Contact centres
18th Feb 2004
Offshore Outsourcing - An Industry Viewpoint
by
MyCustomer Newsdesk
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1
Contact centres
19th Nov 2003
The help desk is dead - long live the service desk
by
MyCustomer Newsdesk
Management
29th Aug 2003
US banks reports lack of ROI from call centres
by
MyCustomer Newsdesk
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2
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