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Resources
Events & webinars
CX Leader of the Year
Advocacy
Advocacy
The importance of endings in CX
6th Aug 2019
What is the 'crack of doubt' and how to counter it
11th Jul 2019
Blog
A star can speak many languages
By
AlanDuncan1
Senior Marketing Director, Europe
27th Jun 2019
Blog
Putting digital loyalty into context
By
Comarch
PR Specialist
The importance of endings in CX
7th Jun 2019
Why is the departing customer an ignored persona?
17th Apr 2019
What can your brand do to fight fake reviews?
3rd Jan 2019
Empty database? How to earn back customers in 2019
22nd Nov 2018
How do you create great experiences for Gen Z?
13th Nov 2018
Blog
Connect with customers using 'segment of one'
By
Karen Wheeler
VP Country Manager
Advertisement
25th Oct 2018
ON-DEMAND WEBINAR: Join us to discuss CX in retail
11th Oct 2018
2
Blog
How to lead the way in customer success - part 1
By
Mike Richardson
Managing Director
21st Sep 2018
The perils of changing a popular loyalty programme
9th Sep 2018
Blog
Dear valued customer...
By
Swantje Drescher
Data Strategy Director
31st Aug 2018
Why Amazon’s Twitter advocates could be harmful
1st Aug 2018
2
Blog
4 ways to ease your customer retention woes
By
loriwagoner
Community Manager
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