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Advocacy
Advocacy
3rd Jan 2019
Empty database? How to earn back customers in 2019
22nd Nov 2018
How do you create great experiences for Gen Z?
13th Nov 2018
Blog
Connect with customers using 'segment of one'
By
Karen Wheeler
VP Country Manager
25th Oct 2018
ON-DEMAND WEBINAR: Join us to discuss CX in retail
11th Oct 2018
2
Blog
How to lead the way in customer success - part 1
By
Mike Richardson
Managing Director
21st Sep 2018
The perils of changing a popular loyalty programme
9th Sep 2018
Blog
Dear valued customer...
By
Swantje Drescher
Data Strategy Director
31st Aug 2018
Why Amazon’s Twitter advocates could be harmful
Advertisement
1st Aug 2018
2
Blog
4 ways to ease your customer retention woes
By
loriwagoner
Community Manager
Human vs digital
5th Jun 2018
How can brands nurture trust in the automated age?
17th May 2018
Blog
How to transform failing loyalty programmes
By
Karen Wheeler
VP Country Manager
16th Mar 2018
Blog
Achieving lasting fandom for your brand in 3 steps
By
SashaVictorine
Chief Solution Officer
19th Feb 2018
Blog
Change? Don’t lose sight of your customer
By
Helen Green
Leadership Collaborator
12th Feb 2018
How to use social proof to enhance CX
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