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Analytics
Analytics
16th Apr 2019
Blog
Tracking the customer experience
By
Sarah Tarraf
Director, Customer Experience
6th Mar 2019
Blog
CX: High tech still needs high touch
By
KrisMcKenzie
Senior Vice President and General Manager...
4th Mar 2019
Blog
Analytics is all about insights and efficiency
By
Geoff Land
Managing Director
19th Feb 2019
Blog
Annual reports impact customer decisions
By
ElementalCoSec
Director
19th Feb 2019
2 comments
What are the core skills CX leaders require?
13th Feb 2019
Infographic: Are your employees being heard on CX?
4th Feb 2019
Blog
Do you know your customer or your spreadsheets?
By
Joe Jarrett
COO
22nd Jan 2019
1 comment
What’s next for customer care tech?
Advertisement
7th Jan 2019
Blog
When marketing & HR collide
By
Sondra Dryer
Global Head of Employer Branding &...
2nd Jan 2019
Blog
Customer feedback loop to prevent churn
By
AgiMarx
Director of Marketing, Thematic
31st Dec 2018
Blog
Get actionable insights from customer feedback
By
AgiMarx
Director of Marketing, Thematic
31st Dec 2018
Blog
5 customer retention strategies to reduce churn
By
AgiMarx
Director of Marketing, Thematic
27th Dec 2018
Blog
Digital disruption: How's your company responding?
By
beyondthearc
CEO
12th Dec 2018
3 comments
Four ways to survive the retail apocalypse
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