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Analytics
Analytics
23rd Jan 2020
Blog
Insight-led customer engagement: 20 dos and don’ts
By
Ricardas Montvila
Director, Global Solution Strategy, Mapp
23rd Jan 2020
Using customer lifecycle analysis for innovation
14th Jan 2020
Are these 2020's biggest analytics trends?
18th Nov 2019
Blog
Broaden your horizons beyond data navel-gazing
By
Richard McLeod
Commercial Director
30th Oct 2019
1 comment
How to design a metrics system to prove CX ROI
25th Oct 2019
Data skills deficiencies impeding CX improvements
24th Oct 2019
Blog
Navigating the new small business marketing world
By
loxley67
22nd Oct 2019
Cheat sheet: Employee engagement practices
Advertisement
19th Sep 2019
2 comments
Use this simple tool to improve your CX insights
15th Jul 2019
Blog
The challenges of fragmented digital identities
By
Julien Rio
Marketing Director
12th Jul 2019
Drivers of Agile success for insight teams
21st Jun 2019
Common Agile practices to help insight teams
14th Jun 2019
Five differences between CDP and CRM
12th Jun 2019
1 comment
What do analytics-led contact centres look like?
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