Analytics

Analytics

Analytics

The top CX lessons to learn from Black Friday

After a longer buildup than ever before, this year’s Black Friday is almost upon us. For some businesses, the comparatively long Black Friday...

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Quantanite

ChatLingual and Quantanite form strategic alliance

Quantanite
Quantanite

Andrew Hall appointed as Chief Commercial Officer

Quantanite
Quantanite

Quantanite has a new Group Chief Financial Officer

Quantanite
Quantanite

Newest World Class CX Centre opens in Johannesburg

Quantanite
Quantanite

New Chief Executive Officer for Quantanite

Quantanite
Analytics

Why CO2 tracking in deliveries is key to great CX

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Data

Building your insight team's internal reputation

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Handshake hire journey manager
Calabrio

Calabrio Analytics delivers savings and revenue

Calabrio Mono
Analytics

Turning delivery drivers into brand ambassadors 

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Engagement

How to turn statistics into a visual CX roadmap

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Ebook
Sponsored

Optimise your contact centre customer experience

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Report
Sponsored

How Deliveroo delivers great CX with AWS

Deliveroo_AWS
Analytics

What to ask when transforming CX with analytics

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Analytics

No EVs? Here is a hybrid approach to going green

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Analytics

How to make the most of advanced analytics

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Data

How to drive CX ROI through insurance analytics

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Engagement

Panel discussion: The role of empathy in CX

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Empathy roundtable

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