Analytics

21st Jul 2017

0

Blog

What every lost lead can teach you

By

ScienceSoft

CRM Technology Observer

Analytics

21st Jul 2017

0

Blog

GDPR Matters – Data portability and marketing

By

Rick Spickelmier

Chief Technology Officer

Analytics

17th Jul 2017

0

Blog

The many faces of the connected customer

By

Bright Masih

Strategic Account Director: Retail Sector

Analytics

14th Jul 2017

0

Blog

GDPR Matters – machine learning and compliance

By

Rick Spickelmier

Chief Technology Officer

Analytics

13th Jul 2017

2

The proactive customer service guide

Contact centres

How Three Mobile tackled its NPS problem

11th Jul 2017

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Data

GDPR: Is the data protection officer responsible?

6th Jul 2017

0

The proactive customer service guide

Data

Predictive service: Are you a butler or stalker?

3rd Jul 2017

0

Blog

The impact of data visualization on CX

By

Philip Piletic

Freelancer

Analytics

3rd Jul 2017

3

The proactive customer service guide

Technology

How can analytics help you predict service issues?

28th Jun 2017

0

Blog

Points to be considered while writing a CRM plan

By

AudreySantos

Blogger

Analytics

28th Jun 2017

1

Engagement

4 CX proficiencies retailers must focus on

14th Jun 2017

0

Blog

How to ease the 5 main in-store friction points

By

Cliff Crosbie

SVP of Global Retail, Prism Skylabs

Analytics

13th Jun 2017

0

Data

How to measure brand value with analytics

1st Jun 2017

Technology

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