Analytics

22nd Sep 2017
0
Blog

The next step in CX will take EI and AI

By
mrpdorrington
European Director of Customer Insights
Analytics
22nd Sep 2017
0
Blog

Customer engagement is a boardroom issue

By
Medallia
Chief Financial Officer
Analytics
13th Sep 2017
0
Blog

Data analytics in the travel industry

By
Simon Blunn
MD & Country Manager - UK&I
Analytics
4th Sep 2017
0
Blog

How to Tackle the Evolving Social Media Landscape

By
Adam Richards
Writer/Blogger
Analytics
1st Sep 2017
0
Eye data

How analytics can drive loyalty programme success

14th Aug 2017
0
Blog

How critical is email delivery?

By
Steven Ledgerwood
Managing Director UK, SC and MENA, Emarsys
Analytics
10th Aug 2017
0
Blog

Exceeding customer expectations

By
TomGoodmanson
President and CEO at Calabrio
Analytics
2nd Aug 2017
0
Blog

GDPR Matters – the many ways of looking at data

By
Rick Spickelmier
Chief Technology Officer
Analytics
31st Jul 2017
0
Blog

How to quantify happiness and other emotions

By
mrpdorrington
European Director of Customer Insights
Analytics
21st Jul 2017
0
Blog

What every lost lead can teach you

By
ScienceSoft
CRM Technology Observer
Analytics
21st Jul 2017
0
Blog

GDPR Matters – Data portability and marketing

By
Rick Spickelmier
Chief Technology Officer
Analytics
17th Jul 2017
0
Blog

The many faces of the connected customer

By
Bright Masih
Strategic Account Director: Retail Sector
Analytics
14th Jul 2017
0
Blog

GDPR Matters – machine learning and compliance

By
Rick Spickelmier
Chief Technology Officer
Analytics
13th Jul 2017
2
three mobile
The proactive customer service guide

How Three Mobile tackled its NPS problem