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Analytics
Analytics
Analytics
23rd Jan 2020
Insight-led customer engagement: 20 dos and don’ts
by
Ricardas Montvila
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Data
23rd Jan 2020
Using customer lifecycle analysis for innovation
by
Jack Springman
Data
14th Jan 2020
Are these 2020's biggest analytics trends?
by
Adam Kinney
Webinar
Sponsored
The top 10 use cases for contact centre analytics
Analytics
18th Nov 2019
Broaden your horizons beyond data navel-gazing
by
Richard McLeod
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Data
25th Oct 2019
Data skills deficiencies impeding CX improvements
by
Cath Everett
Analytics
24th Oct 2019
Navigating the new small business marketing world
by
loxley67
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Report
Sponsored
Cheat sheet: Employee engagement practices
Voice of the Customer
19th Sep 2019
Use this simple tool to improve your CX insights
by
Jack Springman
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Analytics
15th Jul 2019
The challenges of fragmented digital identities
by
Julien Rio
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Data
12th Jul 2019
Drivers of Agile success for insight teams
by
Paul Laughlin
Data
21st Jun 2019
Common Agile practices to help insight teams
by
Paul Laughlin
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