Analytics

Analytics

31st Jul 2017

How to quantify happiness and other emotions

by

Peter Dorrington

Analytics

21st Jul 2017

What every lost lead can teach you

by

Analytics

21st Jul 2017

GDPR Matters – data portability and marketing

by

Rick Spickelmier

Analytics

17th Jul 2017

The many faces of the connected customer

by

Analytics

14th Jul 2017

GDPR matters – machine learning and compliance

by

Rick Spickelmier

Contact centres

13th Jul 2017

How Three Mobile tackled its NPS problem

by

three mobile

Data

11th Jul 2017

GDPR: Is the data protection officer responsible?

by

Eye data

Data

6th Jul 2017

Predictive service: Are you a butler or stalker?

by

Scared

Analytics

3rd Jul 2017

The impact of data visualization on CX

by

Technology

3rd Jul 2017

How can analytics help you predict service issues?

by

Star gazing

Analytics

28th Jun 2017

Points to be considered while writing a CRM plan

by

Engagement

28th Jun 2017

4 CX proficiencies retailers must focus on

by

Race

Pages