Artificial intelligence

23rd Jan 2020
Blog

3 Key Trends of Programmatic Advertising 2020

By Marketing Team Lead.
Advertising
22nd Jan 2020
Blog

The best customer experience books of 2019

By Managing Director
Advocacy
22nd Jan 2020
Blog

What emerging mind-reading tech means in marketing

By
Artificial intelligence
22nd Jan 2020
Blog

How conversational AI will boost CX this decade

By Co-founder and CEO
Artificial intelligence
Robot
Contact centres
16th Jan 2020

Service's big opportunity is also its main threat

7th Jan 2020
Blog

How AI and Automation enhances customer experience

By Director
Artificial intelligence
Brain NRF customer experience
Engagement
7th Jan 2020

Is your CX being undermined by your AI strategy?

2nd Jan 2020
Blog

How AI & automation will benefit CRM For Business

By
Artificial intelligence
30th Dec 2019
1
Blog

AI is a New Kind of Creative Partner

By Independent research and advisory firm
Advertising
20th Dec 2019
Blog

Frustration on the customer service frontline

By Senior Director, Customer Experience...
Artificial intelligence
19th Dec 2019
Blog

Pros and cons of using chatbots for your business

By Chief Strategist, CEO
Artificial intelligence
Algorithim economy
Channels
19th Dec 2019
1 comment

When do you turn to tech in the customer journey?

Chatbot
Contact centres
17th Dec 2019

Does your chatbot speak in its native tongue?

13th Dec 2019
Blog

Marketing and the tyranny of choice

By Chief Marketing Officer
Artificial intelligence