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Artificial intelligence
Artificial intelligence
11th Dec 2018
Blog
Why customer data is the new Lego
By
Mike Woodward
Head of Analytics and Insights
11th Dec 2018
Blog
Why fashion’s 'poor fit' epidemic is damaging CX
By
Mike Woodward
Head of Analytics and Insights
30th Nov 2018
CXC EU 2018: How FS firms are redesigning CX
26th Nov 2018
1
Blog
Should you skip the AI for now?
By
Jack Barmby
Founder and CEO
18th Sep 2018
Blog
Accelerated Ticket Resolution
By
Bastian Nominacher
Co-Founder and Co-CEO
17th Sep 2018
Blog
US Open 2018: Can Amazon Ace Live Sports Broadcast
By
JackMiller
11th Sep 2018
Blog
Why AI continues to fall short… for now
By
Jack Barmby
Founder and CEO
31st Aug 2018
Blog
Are you ready for the future of customer service?
By
BlueOceanContactCenters
Advertisement
30th Aug 2018
Blog
How to use AI for customer engagement
By
SimonJohnson
General Manager UKI
20th Aug 2018
2 comments
Is M&S wrong to replace switchboard staff with AI?
2nd Aug 2018
Blog
Contact centres: Can AI improve agent experience?
By
asubrama
SVP
2nd Aug 2018
Blog
8 Ways To Use AI Powered NPS To Improve Business
By
Martin Powton
Marketing Manager
27th Jul 2018
Blog
How to create a compelling virtual assistant
By
Jack Barmby
Founder and CEO
25th Jul 2018
Blog
How AI will boost retail employment?
By
Josie Bryne
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