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Are these the most sexist ads of all time?
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How Agile working benefits customer insight teams
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Hot tips on how to increase your customer value
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Five differences between CDP and CRM
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Is your CRM strategy advanced enough for AI?
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6 ways CRM can improve your marketing function
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What do analytics-led contact centres look like?
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On-demand webinar: What is intelligent service?
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Hoerbiger's 3-step model to digital transformation
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Can businesses really influence customer emotion?
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The 4 Contact Center Location Considerations
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Driving CX improvements through employee...
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Resources
Events & webinars
CX Leader of the Year
Artificial intelligence
Artificial intelligence
6th Jun 2019
Blog
Why would Amazon want to buy Sizmek’s ad server?
By
Forrester
Independent research and advisory firm
30th May 2019
1 comment
Is your CRM strategy advanced enough for AI?
20th May 2019
Blog
How data refreshing can unlock new opportunities
By
James Isilay
CEO
16th May 2019
Blog
Reimagine mobile to begin a total brand experience
By
Forrester
Independent research and advisory firm
15th May 2019
On-demand webinar: What is intelligent service?
10th May 2019
Blog
Balancing automation and the human touch in CX
By
Olivier Njamfa
10th May 2019
5 examples of companies using AI to boost CX
2019 chatbots guide
18th Apr 2019
Where should chatbots sit in the customer journey?
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2019 chatbots guide
3rd Apr 2019
Can bots and AI help humans eradicate bad service?
27th Mar 2019
Blog
AI in the contact centre and the impact on CX
By
ValurSvansson
Principal Consultant - Customer Op's...
27th Mar 2019
Blog
Ten ways AI is transforming sales
By
James Isilay
CEO
2019 chatbots guide
21st Mar 2019
1 comment
New from MyCustomer: The chatbot buyer's guide
20th Mar 2019
Blog
5 AI & machine learning CRM take outs from SXSW
By
Nicholas Blake
Head of Data & Digital Operations
7th Mar 2019
Blog
Tech in 2019: Top digital trends for tomorrow’s cx
By
beyondthearc
CEO
Show more
