Artificial intelligence

Apps

2nd Mar 2021

How AI software is key to UK Plc’s bounce back

by

JohnSpooner_H2O.ai

Artificial intelligence

25th Feb 2021

Does real-time data-sharing nurture brand trust?

by

Lee Whittington

Artificial intelligence

9th Feb 2021

5 reasons to boost self-service using AI today

by

Artificial intelligence

8th Feb 2021

AI puts customers at the centre of business

by

Lee Whittington

Artificial intelligence

3rd Feb 2021

What’s next for AI in digital communications?

by

NVM

Data

2nd Feb 2021

Are customers trading their souls for better CX?

by

Lubna Dajani and Peter Dorrington

satan

Artificial intelligence

27th Jan 2021

How to maximise customer lifetime value

by

Lee Whittington

Artificial intelligence

20th Jan 2021

CES 2021: 4 key takeaways for brands

by

Artificial intelligence

20th Jan 2021

Variably effective customer service technologies

by

Management

19th Jan 2021

The Feeling Economy’s impact on the service sector

by

Ming-Hui Huang and Roland T. Rust

Heart money

Channels

18th Jan 2021

Here's when AI can cause more CX harm than good

by

Ricardo Saltz Gulko

Brain

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