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4 common mistakes made by customer insight leaders
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Why you shouldn't prioritise profitable customers
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Retailer warnings as ecommerce expectations rise
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Is customer journey management now mainsteam?
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Retailer warnings as ecommerce expectations rise
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Resources
Events & webinars
CX Leader of the Year
B2B
B2B
30th Aug 2019
1
Discuss
what is net promoter score
By
Yourpiyushgupta
Digital Marketer
31st Jul 2019
Blog
A pragmatic guide to brand value
By
Forrester
Independent research and advisory firm
25th Jul 2019
Blog
Infographic: Should my business go to The Cloud?
By
Sebastian Sarmiento
10th Jul 2019
Blog
How 1st party intent data usage eliminates waste
By
Modomike1
Marketing
26th Jun 2019
Blog
5 B2B marketing strategies to attract customers
By
Angelina Smith
Marketing Consultant
27th May 2019
Blog
The reality of digital transformation
By
ValurSvansson
Principal Consultant - Customer Op's...
17th May 2019
Blog
7 Proven Strategies to Scale Up Your Startup
By
BethWorthy
CFO
12th Apr 2019
Blog
Customer relations in the digital age
By
Alain Mevellec
CEO & founder
Advertisement
5th Apr 2019
1
Blog
The Executive View on CX, UX and Design
By
Diana Serrano
Marketing Coordinator
3rd Apr 2019
Blog
Use Direct Mail To Get Your B2B Buyers' Attention
By
Forrester
Independent research and advisory firm
27th Mar 2019
Blog
Ten ways AI is transforming sales
By
James Isilay
CEO
19th Mar 2019
Blog
How to alleviate churn with customer success
By
Robert C Johnson
CEO and Co-Founder
1st Mar 2019
Blog
CX Trends That Are Shaping 2019
By
Diana Serrano
Marketing Coordinator
21st Feb 2019
Blog
Should your business be thinking about In-housing?
By
BenCampbell
Freelancer
Show more
