Home
Marketing
Sub-categories
Strategy
Technology
Data
Data
Couple your 2019 targets with your customer value
Strategy
Are your staff a cost or an asset?
Data
How to use CDPs to prevent customer churn
Selling
Sub-categories
Sales performance
CRM
Ecommerce
CRM
How to tackle CRM’s most common obstacles
Sales performance
When do B2B customers want to speak to salesmen?
CRM
Sponsored
Why a CRM transformation project is like Formula 1
Service
Sub-categories
Management
Contact centres
Channels
Contact centres
Sponsored
WEBINAR: How to drag agents into the digital age
Management
What is emotional engineering?
Management
How to become a customer service leader
Experience
Sub-categories
Engagement
Voice of the Customer
Loyalty
Engagement
The 8 elements of a winning service culture
Engagement
MyCustomer's top 10 articles of 2018
Engagement
Sponsored
Event: Join us as we reveal CX's best-kept secrets
Community
Sub-categories
Blogs
Industry insights
Discuss
Analytics
Why customer data is the new Lego
Analytics
Why fashion’s 'poor fit' epidemic is damaging CX
MaritzCX Appoints Andrew Crowhurst as New...
Hot topics
Sub-categories
Customer journey
General Data Protection Regulation (GDPR)
Chatbots
Customer journey
Sponsored
Event: Join us as we reveal CX's best-kept secrets
Customer journey
Engaging employees to create a magical CX
Customer journey
Customer journey mapping 101: Part 3
More
Resources
About MyCustomer
About SIFT
Advertise on MyCustomer
Terms of use
Privacy policy
Contact us
Got a question?
Search
Enter your keywords
Enter your keywords
Login
Register
Big data
Big data
11th Dec 2018
Blog
Why fashion’s 'poor fit' epidemic is damaging CX
By
Mike Woodward
Head of Analytics and Insights
30th Nov 2018
CXC EU 2018: How FS firms are redesigning CX
22nd Oct 2018
Blog
Understanding Britain’s coastal regions
By
Richard Jenkings
Lead Analytics Consultant
16th Oct 2018
Blog
Uniland – a multi-billion pound opportunity
By
Richard Jenkings
Lead Analytics Consultant
10th Sep 2018
Blog
A faster evolution? AI & Big Data for SMEs
By
cjwarnock
MD
9th Sep 2018
Blog
Dear valued customer...
By
Swantje Drescher
Data Strategy Director
24th Aug 2018
Blog
Benefits Of Big Data For Your Company
By
melissacrooks
Tech Writer
1st Aug 2018
Experience data: A new currency for big business
Advertisement
25th Jul 2018
Blog
Look within to create magic customer experiences
By
Bastian Nominacher
Co-Founder and Co-CEO
28th Jun 2018
Blog
Instincts over facts: Marketers rely on gut feel
By
Jack Davies
Head of Enterprise Sales, Northern Europe...
27th Jun 2018
Blog
Let's be radical, let's side with the customer
By
Swantje Drescher
Data Strategy Director
31st May 2018
Blog
Data wrangling tips for customer management pros
By
Jeremy Perlman
Vice President EMEA
18th Apr 2018
Blog
How to survive the future
By
Nick_Griffin
Global Strategy Director
22nd Mar 2018
2 comments
Will GDPR kill the third-party data market?
Show more
