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Big data
Big data
6th Jun 2016
CIOs must shift from systems that simply record to systems that engage
by
Emil Eifrem
Blog image, notepad with pen
Big data
3rd Jun 2016
Big Data and Social Marketing – A Match Made in Heaven
by
ryankh14
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Big data
26th May 2016
How to succeed with your customer experience initiatives
by
Franz Aman
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Big data
20th May 2016
How the shift towards the Digital Economy is driving unstructured data
by
CouchbaseUK
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Analytics
29th Apr 2016
Enhancing the customer journey - the role of analytics
by
Tom Blacksell
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Analytics
27th Apr 2016
Infographic: Why the telecommunications industry isn’t equipped for omnichannel customer service
by
lesliemcardle
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Big data
20th Apr 2016
The Expectation Economy – gimme gimme gimme my stuff now, in real-time!
by
Elliot Howard
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Big data
19th Apr 2016
How Big Data Creates Better Customer Experiences
by
Larry Alton
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Data
15th Apr 2016
Big Data and analytics: 10 lessons from insurers
by
Paul Laughlin
Analytics
7th Apr 2016
Big Data & The Human Touch
by
Naomi Shapiro
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Analytics
6th Apr 2016
Mystery shopping - why it's time to redefine it
by
Merrick Edwards
Blog image, notepad with pen
Voice of the Customer
31st Mar 2016
Fact: CX leaders are Voice of the Customer leaders
by
Michael Hinshaw
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