Big data

Big data

8th Sep 2016

CFPB and Beyond: How Big Data is Improving Customer Service

by

Engagement

5th Sep 2016

Why digital transformation fails at some firms

by

Big data

23rd Aug 2016

Why travel agents are failing to deliver better CX

by

Big data

17th Aug 2016

How to become a data-driven business

by

Ecommerce

26th Jul 2016

Narrowing the gap from engagement to purchase

by

magic

Big data

25th Jul 2016

Move over personalisation – now it’s time for individualisation

by

Analytics

14th Jul 2016

How can you win market share when consumer confidence dips?

by

Merrick Edwards

Big data

6th Jul 2016

Balancing personalisation and security in a data-driven retail world

by

Big data

4th Jul 2016

Five tips to overcome the mobile data capture dilemma

by

Big data

29th Jun 2016

Why you shouldn't use NPS as the core metric for industry benchmarks

by

Justine Rouckhout

Pages