Chatbots

Chatbots

Chatbots officially entered our collective stream of consiousness in April 2016, when Facebook made its Messenger platform open to widespread chatbot development. But behind the buzz, what's the reality of artificial intelligence in chat? Can conversational robots really solve all our customer service, sales and marketing headaches?   

 

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Blog
By
Forrester
Independent research and advisory firm
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Blog
By
Philip Piletic
Marketing Consultant, Writer.
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Blog
By
Forrester
Independent research and advisory firm
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