Chatbots | MyCustomer

Contact centres

18th Dec 2018

Does your contact centre need AI whisper agents?

by

Robot

Chatbots

17th Dec 2018

Coping with holiday spikes in the contact centre

by

BlueOceanContactCenters

Channels

27th Nov 2018

Finding the right balance of human-digital support

by

Robot

Apps

14th Nov 2018

Conversational commerce: the future of e-commerce

by

Chatbots

31st Oct 2018

Customer experience predictions for 2020

by

Channels

26th Oct 2018

Using AI to improve CX: Lessons from Netflix

by

Guest Contributor

Brain

Technology

24th Oct 2018

Sponsored

When artificial intelligence and emotion collide

by

Emotional robot

B2B

2nd Oct 2018

How Conversation Bots Slash B2B Sales Cycles

by

Channels

11th Sep 2018

Is AI reinforcing gender stereotypes?

by

Guest Contributor

chatbot woman

Artificial intelligence

30th Aug 2018

How to use AI for customer engagement

by

Channels

17th Jul 2018

How to integrate chatbots into customer journeys

by

Guest Contributor

Robot human

Pages