LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryIndustry news
CX Leader of the Year
Blog
Subscribe to Newsletter
Collaboration

Collaboration

Management
13th Apr 2021

How do you engage senior leaders in CX?

Senior CX professionals from HSBC, Unilever and British Gas share their views on what it takes to keep CX on the priority list.

by
Chris Ward
CX Leader Sessions
Apps
8th Apr 2021

Involving your customers in app development

Blog
Collaboration
23rd Mar 2021

Working from anywhere needs more than just tech

Blog
Collaboration
3rd Mar 2021

Is this the future of events post-pandemic?

Blog
Loyalty
23rd Feb 2021

Women in CX: A business being built, by design

by
Clare Muscutt
Heart blueprint
NICE inContact
27th Jan 2021

NICE Introduces New Microsoft Teams Integration

Nice InContact
Advertisement
Collaboration
4th Jan 2021

Weighing up the consequences of change

Blog
Collaboration
19th Nov 2020

The power of delegation in marketing management

Blog
Engagement
12th Nov 2020

How to secure executive support for CX change

by
Jim Tincher
Board
Collaboration
5th Nov 2020

Unified comms & collaboration beyond COVID-19

Blog
Engagement
9th Oct 2020

The key role of creativity in customer engagement

by
tim.bond
Creativity
Collaboration
7th Oct 2020

Developing your service team's strategic skillset

Blog
Management
24th Jul 2020

4 tips to collaborate effectively and improve CX

by
Paul Laughlin
Collaboration
Collaboration
16th Jun 2020

Guaranteeing consistent quality

Blog
  • Show more

Most read this week

Strategy
23rd Mar 2009

What is social sigma?

by
MyCustomer Newsdesk
MyCustomer.com

Trending

Strategy
23rd Mar 2009

What is social sigma?

by
MyCustomer Newsdesk
Strategy
20th Nov 2018

10 cognitive biases to improve your marketing

by
Anna Clarke
CRM
27th Mar 2013

Infographic: The perfect CRM proposal

by
Natalie Steers

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2021 Sift
Sift