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Complaints
Complaints
28th Apr 2016
Blog
UK retail customer experience – stuck in a rut?
By
DerekLewis
UK & Ireland Sales Director
21st Apr 2016
1 comment
Tackling the dichotomy of social customer service
1st Apr 2016
Can Vodafone blame complaint rise on an IT glitch?
16th Mar 2016
No more waiting: The Post Office's social service
2nd Mar 2016
65% of complaints cost customers too much effort
26th Feb 2016
6 comments
Why customer surveys are dead
24th Feb 2016
2 comments
Customer review sites targeted by regulator
15th Feb 2016
1 comment
Energy firms: turning a customer service corner?
Advertisement
12th Feb 2016
The week in customer service tweets
29th Jan 2016
How to take a strategic approach to online reviews
27th Jan 2016
James Walker Group: Can CX work in manufacturing?
27th Jan 2016
How marriage counselling helps with complaints
23rd Jan 2016
Blog
8 Ways to Provide Better Customer Service for...
21st Jan 2016
How to turn negative reviews into positives
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