Contact centre outsourcing

Contact centres

Why generative AI won’t replace GigCX

Roger Beadle delves into the interplay between AI and human interaction in customer service.

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Calabrio

Supports 1500 people & growth plans

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Sabio

Sabio Group contract with Journeycall

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Big data

Moving your contact centre to the cloud?

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Contact centre outsourcing

Why GigCX is transforming customer interactions

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Quantanite

ChatLingual and Quantanite form strategic alliance

Quantanite
Quantanite

Andrew Hall appointed as Chief Commercial Officer

Quantanite
Quantanite

Quantanite has a new Group Chief Financial Officer

Quantanite
Quantanite

Newest World Class CX Centre opens in Johannesburg

Quantanite
Quantanite

New Chief Executive Officer for Quantanite

Quantanite
Contact centre outsourcing

Ensure a successful outsourced contact centre

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Contact centre outsourcing

Will Apple start offering ‘Buy Now Pay Later’?

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Ventrica

Ventrica appoints Iain Banks as new CEO

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Contact centre outsourcing

5 things to consider before you go to RFP in 2022

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Contact centre outsourcing

Don't make these 5 service outsourcing mistakes

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TTEC

TTEC Wins an Award at GSA Professionals Awards

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Channels

S3 Ep1: Gig economy, future of customer service?

Connecting the dots MyCustomer.com podcast series 3 episode 1
Contact centre outsourcing

Why premium auto brands need extra focus on CX

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