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Contact centre outsourcing
Contact centre outsourcing
Contact centres
1st Sep 2023
Why generative AI won’t replace GigCX
Roger Beadle delves into the interplay between AI and human interaction in customer service.
by
Roger Beadle
Calabrio
8th Jun 2023
Supports 1500 people & growth plans
Sabio
9th May 2023
Sabio Group contract with Journeycall
Big data
1st Mar 2023
Moving your contact centre to the cloud?
by
Derek Forrest
Blog image, notepad with pen
Contact centre outsourcing
23rd Jan 2023
Why GigCX is transforming customer interactions
by
Roger Beadle
Blog image, notepad with pen
Quantanite
2nd Nov 2022
ChatLingual and Quantanite form strategic alliance
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Quantanite
1st Nov 2022
Andrew Hall appointed as Chief Commercial Officer
Quantanite
1st Nov 2022
Quantanite has a new Group Chief Financial Officer
Quantanite
1st Nov 2022
Newest World Class CX Centre opens in Johannesburg
Quantanite
1st Nov 2022
New Chief Executive Officer for Quantanite
Contact centre outsourcing
7th Jul 2022
Ensure a successful outsourced contact centre
by
BlueOceanContactCenters
Blog image, notepad with pen
Contact centre outsourcing
27th Apr 2022
Will Apple start offering ‘Buy Now Pay Later’?
by
Mike Orlic
Blog image, notepad with pen
Ventrica
5th Apr 2022
Ventrica appoints Iain Banks as new CEO
Contact centre outsourcing
20th Jan 2022
5 things to consider before you go to RFP in 2022
by
BlueOceanContactCenters
Blog image, notepad with pen
Contact centre outsourcing
1st Dec 2021
Don't make these 5 service outsourcing mistakes
by
Hannah Steiman
Blog image, notepad with pen
TTEC
3rd Nov 2021
TTEC Wins an Award at GSA Professionals Awards
Channels
5th Oct 2021
S3 Ep1: Gig economy, future of customer service?
Contact centre outsourcing
29th Jun 2021
Why premium auto brands need extra focus on CX
by
Wayne Kay
Blog image, notepad with pen
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