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Create exceptional CX through emotional connection
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Resources
Events & webinars
CX Leader of the Year
Contact centre outsourcing
Contact centre outsourcing
13th Jun 2019
Blog
The 4 contact centre location considerations
By
BlueOceanContactCenters
31st May 2019
Blog
A guide to on-site contact centre visits
By
BlueOceanContactCenters
29th May 2019
Blog
Should my business outsource its contact centre?
By
Thomas.Moroney
29th May 2019
Blog
Cost is killing innovation
By
Nicola Collister
30th Apr 2019
Blog
5 ways to create the right retail experience
By
Iain Banks
Regional VP International Markets
15th Apr 2019
Blog
Customer care in the Age of Entitlement
By
BlueOceanContactCenters
25th Feb 2019
Blog
Empowering Your Team to Deliver Kick-[***] CX
By
BlueOceanContactCenters
17th Dec 2018
Blog
Coping with holiday spikes in the contact centre
By
BlueOceanContactCenters
Advertisement
28th Nov 2018
Blog
Northern Ireland: Future of European Nearshoring
By
Iain Banks
Regional VP International Markets
31st Oct 2018
Blog
The pros and cons of outsourcing customer service
By
Ruth Hoffman
Chief Strategist, CEO
30th Oct 2018
Blog
4 key insights to inspire CX leadership
By
Iain Banks
Regional VP International Markets
3rd Oct 2018
Blog
How to build a contact centre Statement of Work
By
BlueOceanContactCenters
1st Oct 2018
Blog
Ways to expect the unexpected this holiday season
By
Iain Banks
Regional VP International Markets
31st Aug 2018
Blog
Are you ready for the future of customer service?
By
BlueOceanContactCenters
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