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Resources
Events & webinars
CX Leader of the Year
Contact centre outsourcing
Contact centre outsourcing
16th Aug 2019
Blog
Getting closer to customers through outsourcing
By
BlueOceanContactCenters
9th Jul 2019
Blog
How low unemployment is affecting customer service
By
BlueOceanContactCenters
24th Jun 2019
1
Blog
How to run a contact centre in North America
By
BlueOceanContactCenters
13th Jun 2019
Blog
The 4 contact centre location considerations
By
BlueOceanContactCenters
31st May 2019
Blog
A guide to on-site contact centre visits
By
BlueOceanContactCenters
29th May 2019
Blog
Should my business outsource its contact centre?
By
Thomas.Moroney
29th May 2019
Blog
Cost is killing innovation
By
Nicola Collister
30th Apr 2019
Blog
5 ways to create the right retail experience
By
Iain Banks
Regional VP International Markets
Advertisement
15th Apr 2019
Blog
Customer care in the Age of Entitlement
By
BlueOceanContactCenters
25th Feb 2019
Blog
Empowering Your Team to Deliver Kick-[***] CX
By
BlueOceanContactCenters
17th Dec 2018
Blog
Coping with holiday spikes in the contact centre
By
BlueOceanContactCenters
28th Nov 2018
Blog
Northern Ireland: Future of European Nearshoring
By
Iain Banks
Regional VP International Markets
31st Oct 2018
Blog
The pros and cons of outsourcing customer service
By
Ruth Hoffman
Chief Strategist, CEO
30th Oct 2018
Blog
4 key insights to inspire CX leadership
By
Iain Banks
Regional VP International Markets
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