Contact centres
Contact centres
24th Jun 2019
By The European Contact Centre and Customer Service Awards | 20th Jun 2019
Ann-Marie Stagg recognised with Award by CCC
Ann-Marie Stagg, CEO of the Call Centre Management Association (CCMA), has been recognised for her outstanding contribution to the contact centre...
By Talkdesk | 20th May 2019
Talkdesk announces Talkdesk Agent Assist
Latest product launch from Talkdesk offers contact centers an innovative tool to reduce agent effort and improve customer experience quality through...
By Talkdesk | 15th May 2019
Talkdesk wins ICMI Global Contact Center Award
Award recognizes the provider with strongest commitment to improving customer experience through innovative solutions SAN FRANCISCO, May 15, 2019 —...