Contact centres

The European Contact Centre and Customer Service Awards

Ann-Marie Stagg recognised with Award by CCC

Ann-Marie Stagg, CEO of the Call Centre Management Association (CCMA), has been recognised for her outstanding contribution to the contact centre...
Blog
By
NVM
Corporate Communications Director
Blog
By
ValurSvansson
Principal Consultant - Customer Op's...
Talkdesk
By Talkdesk | 20th May 2019

Talkdesk announces Talkdesk Agent Assist

Latest product launch from Talkdesk offers contact centers an innovative tool to reduce agent effort and improve customer experience quality through...
Talkdesk
By Talkdesk | 15th May 2019

Talkdesk wins ICMI Global Contact Center Award

Award recognizes the provider with strongest commitment to improving customer experience through innovative solutions SAN FRANCISCO, May 15, 2019 —...