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Contact centres
Sponsored by Genesys
Be empowered - read our content
Contact centres
Contact centres
15th Apr 2019
1
Blog
Rising call handling times - a cause for concern?
By
ValurSvansson
Principal Consultant - Customer Op's...
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Contact centre best practices
9th Apr 2019
Service strategy lessons from Virgin Holidays
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Contact centre best practices
28th Mar 2019
1 comment
How The White Company collects & uses feedback
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ValurSvansson
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VP, Sales, EMEA West Unified Communications...
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13th Mar 2019
Essential guide to contact centre modernisation
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Contact centres
How to create a unified end-to-end service experience
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11th Mar 2019
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6th Mar 2019
Blog
CX: High tech still needs high touch
By
KrisMcKenzie
Senior Vice President and General Manager...
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