Resources
Industry Insights
CX Leader of the Year
Login
Register
Home
Marketing
Sub-categories
Strategy
Technology
Data
Data
How has GDPR changed the customer data landscape?
Technology
Sponsored
Talkdesk announces Talkdesk Agent Assist
Data
How to measure your customer value
Selling
Sub-categories
Sales performance
CRM
Ecommerce
Ecommerce
Digital commerce: Focus on journey not destination
Ecommerce
Contact centre payments – going mobile
CRM
Sponsored
6 ways CRM can improve your marketing function
Service
Sub-categories
Management
Contact centres
Channels
Management
Sponsored
On-demand webinar: What is intelligent service?
Channels
Sponsored
What are the benefits of conversational commerce?
Contact centres
Sponsored
ECCCSAs 2019 are now open for entries
Experience
Sub-categories
Engagement
Voice of the Customer
Loyalty
Voice of the Customer
How The Mom Test can improve customer feedback
Engagement
Sponsored
How consumer behaviour is changing
Engagement
Customer engagement in the subscription economy
Community
Sub-categories
Discuss
Blogs
Industry insights
Apps
Features online payments
Customer experience management
Future Of Retail: How Brands Will Address Employee
Customer journey
3 Ways To Personalize the Customer Journey
Hot topics
Sub-categories
Contact centres
Customer emotion
Chatbots
Contact centres
Sponsored
Talkdesk announces Talkdesk Agent Assist
Contact centres
Goodbye call centre, hello experience centre
Be empowered - read our content
More
Resources
About MyCustomer
About SIFT
Advertise on MyCustomer
Terms of use
Privacy policy
Contact us
Got a question?
Search
Enter your keywords
Enter your keywords
Conversational marketing
Conversational marketing
15th May 2019
1 comment
How to improve CX by simplifying your language
8th Apr 2019
Blog
Why you need brand ambassadors & how to find them
By
Hannah Brice
Managing Director
20th Sep 2018
Blog
Conversational surveys: An introduction
By
Martin Powton
Marketing Manager
23rd Jul 2018
Blog
Influencer marketing - Dead or alive?
By
Milosz_Krasinski
MD at Chilli Fruit Web Consulting
4th Jun 2018
Blog
5 reasons to be using conversational surveys
By
Martin Powton
Marketing Manager
24th May 2018
1
Blog
Master the customer experience via machine
By
VinceLynch
Founder & CEO
Human vs digital
8th May 2018
1 comment
Should you use messaging apps to drive engagement?
3rd Apr 2018
Blog
Are modern surveys reverting to conversations?
By
Martin Powton
Marketing Manager
Advertisement
22nd Mar 2018
Blog
The case for the modern survey replacement
By
Martin Powton
Marketing Manager
15th Feb 2018
Blog
How to make the perfect chatbot
By
Martin Powton
Marketing Manager
18th Jan 2018
Blog
It’s the way you tell it: conversational commerce
By
Firstname Communications
28th Dec 2017
Blog
3 tactics you must add to your marketing in 2018
By
jimmyron
1st Dec 2017
Blog
Why the call centre will be dead within 5 years
By
Andy Peart
Chief Marketing & Strategy Officer
9th Nov 2017
2 comments
Facebook Customer Chat: The future of service?
Show more
