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Culture
Culture
Engagement
12th Jul 2021
5 ways LEGO has brought customers into the company
by
Andy Bass
Culture
9th Jul 2021
CV writing tips for CX professionals - part 3
by
[email protected]
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Engagement
25th Jun 2021
The seven habits of highly-effective CX leaders
by
Steven Van Belleghem
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1
Engagement
23rd Jun 2021
How AO.com became a customer-led success story
by
Charlie Dawson and Seán Meehan
Culture
22nd Jun 2021
CV writing tips for CX professionals - part 2
by
[email protected]
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Collaboration
15th Jun 2021
CV writing tips for CX professionals - part 1
by
[email protected]
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Engagement
9th Jun 2021
Why satisfying customers could be harming society
by
Sampson Lee
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2
Management
8th Jun 2021
How to protect the mental health of service teams
by
Anda Robescu
Engagement
20th Apr 2021
Why culture change is the final step not the first
by
Jim Tincher
Loyalty
7th Apr 2021
The 5 types of employee that influence your CX
by
Colin Shaw
Culture
5th Apr 2021
The 5 rules for affecting real culture change
by
Colin Shaw
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Data
25th Mar 2021
How to foster a more effective insight culture
by
Liam Fahey
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