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Customer Data Platforms
Customer Data Platforms
Customer Data Platforms
14th Jul 2020
Digital strategies need to evolve and accelerate
by
Wayne Kay
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Collaboration
16th Jun 2020
Guaranteeing consistent quality
by
[email protected]
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Customer Data Platforms
30th Mar 2020
Consumer reaction To COVID-19 varies
by
Forrester
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Customer Data Platforms
25th Mar 2020
Defining digital - what consumers expect from DX
by
cjwarnock
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Customer Data Platforms
13th Mar 2020
Why we should integrate CX & customer success
by
Shreesha Ramdas
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Contact centres
10th Mar 2020
The evolution of analytics in the contact centre
by
Peter Dorrington
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Customer Data Platforms
27th Feb 2020
How to clean your customer database
by
Barley Laing
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CRM
10th Feb 2020
If CRM can't enable great CX, what can?
by
Chris Ward
Customer Data Platforms
3rd Feb 2020
What I See Coming For The Channel In 2020: Part 3
by
Forrester
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Customer Data Platforms
21st Jan 2020
The role of CDPs within customer journey analytics
by
JeanBelanger
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Complaints
16th Jan 2020
A new dawn for CMCs
by
Martin Ellingham
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Customer Data Platforms
2nd Dec 2019
How CRM is helpful
by
nickainsley
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