Customer emotion

Customer emotion

28th May 2021

Retailers, it's time to evolve with your customers

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Data

28th May 2021

Sentiment analytics vs emotion analytics

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Prof. V. Charles

emotion analytics sentiment

Behavioural marketing

13th May 2021

CX pros: Select behavioural scientists carefully!

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Channels

12th May 2021

Can we achieve empathy in a digital environment?

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Prof. V. Charles

Computer heart

Artificial intelligence

7th May 2021

Can emotion-driven CX become a business asset?

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Customer emotion

4th May 2021

Understanding each other on a global scale

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Ei Evolution Summit+

4th May 2021

The Ei Evolution Summit+ launches - MyC discount

Data

29th Apr 2021

How to put digital empathy into practice

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Peter Dorrington

Robot empathy

Customer emotion

28th Apr 2021

Delivering happiness – the new CX ideal

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Customer emotion

28th Apr 2021

Empathy: We have no choice but to be wonderful

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Customer emotion

23rd Apr 2021

Small things that have a big impact on your CX

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