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Customer emotion
Customer emotion
Ei Evolution Summit+
4th May 2021
The Ei Evolution Summit+ launches - MyC discount
Data
29th Apr 2021
How to put digital empathy into practice
by
Peter Dorrington
Customer emotion
28th Apr 2021
Delivering happiness – the new CX ideal
by
Emma Newman
Blog image, notepad with pen
Customer emotion
28th Apr 2021
Empathy: We have no choice but to be wonderful
by
Mils Hills
Blog image, notepad with pen
Research
Sponsored
The future of CX in financial services
Customer emotion
23rd Apr 2021
Small things that have a big impact on your CX
by
Colin Shaw
Blog image, notepad with pen
B2B
21st Apr 2021
Post-Pandemic Customer Service Trends 2021
by
Meryl
Blog image, notepad with pen
Report
Sponsored
How have consumer habits changed retail?
Management
19th Apr 2021
How is CX influenced by mask-wearing?
by
Neil Davey
Loyalty
15th Apr 2021
Is it better to win customer hearts or minds?
by
Neil Davey
Contact centres
13th Apr 2021
What is the reality of CX in 2021?
by
Simon Thorpe
Blog image, notepad with pen
Customer emotion
8th Apr 2021
Are the changes we've witnessed here to stay?
by
Forrester
Blog image, notepad with pen
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