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Customer emotion
Customer emotion
Customer emotion
28th May 2021
Retailers, it's time to evolve with your customers
by
Emma Newman
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Data
28th May 2021
Sentiment analytics vs emotion analytics
by
Prof. V. Charles
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Behavioural marketing
13th May 2021
CX pros: Select behavioural scientists carefully!
by
Mils Hills
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Channels
12th May 2021
Can we achieve empathy in a digital environment?
by
Prof. V. Charles
Artificial intelligence
7th May 2021
Can emotion-driven CX become a business asset?
by
Simon Thorpe
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Customer emotion
4th May 2021
Understanding each other on a global scale
by
Björn
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Ei Evolution Summit+
4th May 2021
The Ei Evolution Summit+ launches - MyC discount
Data
29th Apr 2021
How to put digital empathy into practice
by
Peter Dorrington
Customer emotion
28th Apr 2021
Delivering happiness – the new CX ideal
by
Emma Newman
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Customer emotion
28th Apr 2021
Empathy: We have no choice but to be wonderful
by
Mils Hills
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Research
Sponsored
The future of CX in financial services
Customer emotion
23rd Apr 2021
Small things that have a big impact on your CX
by
Colin Shaw
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