Customer metrics

Customer metrics

Customer experience management

CX job vacancy of the week: Atom Bank

Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job vacancies,...

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Loyalty

5 common mistakes companies make with NPS

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5 common mistakes companies make with NPS
Report
Sponsored

Reputation management for mobile apps

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Engagement

MyCustomer’s 10 most-read articles of 2021

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News
Customer metrics

Why your customer data is important?

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Engagement

Free global CX benchmarking service launches

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graph benchmarking
Customer experience management

Selling CX to CEOs: Quantifying the impact of CX

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Engagement

How do you find the right CX KPI for your company?

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Customer experience key performance indicator
Management

McDonald's new CX team and the need to restructure

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McDonald's announces the creation of a customer experience team
Loyalty

How to create a customer health dashboard

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Customer health
Customer journey

Customer engagement to match today’s expectations

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Customer Data Platforms

The onboarding metrics that determine SaaS success

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Strategy

Why it's time to rethink gender for inclusive CX

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Rethink gender
Engagement

WATCH NOW: Introducing The CX Leader Sessions

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CX Leader Sessions

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