Customer metrics

2nd Aug 2017
0
Blog

Net Promoter Score: what it is and why it matters

By
Martin Powton
Marketing Manager
Customer experience management
31st Jul 2017
0
Blog

How to quantify happiness and other emotions

By
mrpdorrington
European Director of Customer Insights
Analytics
28th Jul 2017
0
Blog

The 5 principles of great customer experience

By
JackMiller
Customer experience management
27th Jul 2017
0
Blog

Customer experience is key for challenger banks

By
JackMiller
Customer experience management
21st Jul 2017
0
Blog

The most efficient client retention hack-sheet

By
Nasrullah Patel
COO
Customer metrics
21st Jul 2017
0
Blog

Who are your most profitable customers?

By
Mike Richardson
Managing Director
Customer metrics
13th Jul 2017
0
Blog

Visualise feedback: 3 alternatives to word clouds

By
getthematic
Customer experience management
10th Jul 2017
0
Blog

How Banks are Marketing their Services to clients

By
Sheza Gary
Customer metrics
7th Jul 2017
0
Blog

How to perform effective NPS analysis

By
getthematic
Big data
5th Jul 2017
0
Blog

Operationalising customer obsession

By
Amy Downs
Chief Customer Success and Happiness...
Customer metrics
29th Jun 2017
0
Blog

How training companies can use a CRM

By
KimMorrison
Content & Marketing Coordinator
Customer journey
28th Jun 2017
2
Blog

The flaw with asking customers what they want

By
janasedivy
Founder and Principal
Customer experience management
27th Jun 2017
0
Blog

3 ways to segment your email marketing lists

By
ryankh14
VP
Customer metrics
26th Jun 2017
0
Blog

Managing an unpredictable customer journey

By
Anthony_Botibol
Group Marketing Director
Customer journey