Customer reviews

Fake
Voice of the Customer
17th Apr 2019

What can your brand do to fight fake reviews?

Gavel
Voice of the Customer
1st Mar 2019

The legal case that wants to end fake reviews

12th Feb 2019
1
Blog

21 customer review and reputation management tools

By
NataliaHawkins
Customer Success Executive and Writer
Customer reviews
2nd Jan 2019
Blog

Customer feedback loop to prevent churn

By
AgiMarx
Director of Marketing, Thematic
Analytics
31st Dec 2018
Blog

Get actionable insights from customer feedback

By
AgiMarx
Director of Marketing, Thematic
Analytics
13th Dec 2018
Blog

Top CX lessons from 2018....plus looking ahead

By
Iain Banks
Regional VP International Markets
Customer experience management
MaritzCX
By MaritzCX | 6th Dec 2018

MaritzCX Ranked as Leader in Customer Feedback

– Achieves Highest Possible Category in Report – Recognised for partnership approach to Customer Feedback Management – Receives among the highest...
Voice of the Customer
24th Nov 2018
Blog

How to start your Voice of Customer (VOC) program

By
AgiMarx
Director of Marketing, Thematic
Analytics
15th Nov 2018
Blog

The death of NPS?

By
KAE Consulting
Customer journey
2nd Nov 2018
Blog

How to build a company of effective listeners

By
RobCordray
Customer reviews
19th Oct 2018
Blog

How negative reviews help to build customer trust

By
AlanDuncan1
Senior Marketing Director, Europe
Complaints
17th Oct 2018
Blog

Amazon's failures expose need for trusted feedback

By
MattWest
Customer reviews
10th Oct 2018
Blog

How customer service impacts your profits

By
Ruth Hoffman
Chief Strategist, CEO
Customer reviews
Voice of the Customer
Voice of the Customer
9th Oct 2018

How to encourage customer feedback