Customer satisfaction

19th Oct 2017
0
Blog

How To Reward Customer Loyalty The Right Way

By
AlexK
Head of Social Media Strategy
Customer satisfaction
16th Oct 2017
0
Blog

Applying a concierge mindset for CRM excellence

By
Firstname Communications
Customer experience management
16th Oct 2017
0
Blog

The Millennial shopping fallacy that impacts CX

By
Colin Shaw
Founder & CEO
Customer experience management
13th Oct 2017
0
Blog

4 steps to make your marketing more effective

By
Guy Arnold
MD
Behavioural marketing
12th Oct 2017
0
Blog

4 Strategies to Keep Your Online Customers Happy

By
AndyCowell
Marketing Assistant
Customer experience management
12th Oct 2017
0
Blog

The benefits of proactive customer service

By
Guy Chiswick
Managing Director, Northern Europe,...
Customer experience management
12th Oct 2017
0
Blog

How can leaders promote great customer service?

By
Helen Green
Leadership Collaborator
Customer experience management
10th Oct 2017
0
Blog

3 options for your first customer loyalty program

By
AndyCowell
Marketing Assistant
Customer satisfaction
10th Oct 2017
0
Blog

Customer service evolution with AI-aided marketing

By
FirespinJay
MD
Customer satisfaction
9th Oct 2017
0
Blog

7 CX questions every brand should ask itself

By
Colin Shaw
Founder & CEO
Customer experience management
5th Oct 2017
0
Blog

Fake news? Isn’t it time we addressed fake reviews

By
Georgina Nelson
Founder and CEO
Customer metrics
3rd Oct 2017
0
Blog

5 customer services mistakes to avoid on social

By
davidwither
Customer satisfaction
2nd Oct 2017
0
Blog

How AT&T failed its customers in a crisis

By
Colin Shaw
Founder & CEO
Customer experience management
29th Sep 2017
0
Blog

How to Use Online Videos Improve Customer Service

By
sammakad
Customer satisfaction