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Customer satisfaction
Customer satisfaction
B2B
13th Jan 2020
5 actionable tips to improve NPS survey responses
by
piyush Gupta
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Customer satisfaction
10th Jan 2020
5 ways to improve your Customer Effort Score
by
Martin Powton
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Customer experience management
9th Jan 2020
The 25 ultimate customer retention stats for 2020
by
Matt Moody
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B2B
26th Dec 2019
How organisations can handle detractors in 2020
by
piyush Gupta
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Contact centre outsourcing
10th Dec 2019
Our most popular customer service blogs of 2019
by
BlueOceanContactCenters
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Artificial intelligence
10th Dec 2019
Automation, AI and the future of humans in retail
by
Iain Fisher
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Customer experience management
6th Dec 2019
Planning to put customers first
by
ElementalCoSec
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Chatbots
5th Dec 2019
The SME advantage: show your human side
by
Ryan Lester
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Customer experience management
4th Dec 2019
Improve customer experience this holiday season
by
Forrester
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Whitepaper
Sponsored
How Addison Lee Group applied Sabio’s VoC solution
Engagement
4th Dec 2019
The 6 ways companies insult their customers
by
Michael Hinshaw
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4
Customer satisfaction
4th Dec 2019
How to set up your customer support department
by
Ruth Hoffman
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