Customer satisfaction

Customer experience management

26th Oct 2021

CX job vacancy of the week: Specsavers

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Customer satisfaction

22nd Oct 2021

Using gamification to delight and excite customers

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CBaldwin_Insider

Customer experience management

21st Oct 2021

Why EV brands need to focus on customer engagement

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Voice of the Customer

6th Oct 2021

CX is growing - so why are customers unhappy?

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Angry customer

Customer experience management

4th Oct 2021

A reminder of the value of customer obsession

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Customer experience management

30th Sep 2021

Relieving customer experience pain points

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Customer emotion

29th Sep 2021

The next normal: Building back better CX

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Neil Russell-Smith

Customer experience management

13th Sep 2021

5 best practices for consumer satisfaction

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Joanna Clark Simpson

eGain

1st Sep 2021

Crypto exchange selects eGain for customer service

Customer experience management

31st Aug 2021

How do we manage the delivery driver deficit?

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