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Customer satisfaction
Customer satisfaction
Customer emotion
28th Apr 2021
Empathy: We have no choice but to be wonderful
by
Mils Hills
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Report
Sponsored
Using personalised service to reboot and rebuild
Customer satisfaction
27th Apr 2021
Customers never forget the 'last mile'
by
peteshannon
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Customer emotion
23rd Apr 2021
Small things that have a big impact on your CX
by
Colin Shaw
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Customer experience management
14th Apr 2021
How retailers can elevate CX as lockdowns ease
by
ShankarBalakrishnan
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Report
Sponsored
Time to reimagine your customer service?
Report
Sponsored
Salesforce State of Service report: 4th Edition
Apps
8th Apr 2021
Involving your customers in app development
by
Jack Underwood
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Collaboration
23rd Mar 2021
Working from anywhere needs more than just tech
by
Thomas Wieberneit
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Customer reviews
22nd Mar 2021
How to improve customer loyalty through reviews
by
Joanna Clark Simpson
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Whitepaper
Sponsored
Delivering the next-generation customer experience
B2B
15th Mar 2021
3 ways to protect your customer base from rivals
by
Forrester
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