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Customer satisfaction
Customer satisfaction
Engagement
29th May 2020
The power of ideas that don't make sense
by
Colin Shaw
Report
Sponsored
What the pandemic means for your contact centre
Loyalty
27th May 2020
Perceived value is key to CX - can it be measured?
by
Seth Grimes
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2
Customer experience management
22nd May 2020
Safety first – paving the way to retail reopening
by
Dan Hartveld
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Customer experience management
20th May 2020
3 ways to balance fraud prevention with good CX
by
alonghelber
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Customer satisfaction
13th May 2020
4 tips for hiring customer service staff
by
sarathcp
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Contact centres
13th May 2020
ON-DEMAND WEBINAR: How to maintain CSAT
by
Chris Ward
Whitepaper
Sponsored
Team engagement: Maintain motivation and service
Customer reviews
10th May 2020
How brands adapt to changes in consumer tastes
by
alonghelber
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Behavioural marketing
28th Apr 2020
How to create a customer-centric brand strategy
by
Dennis Williams
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Advocacy
24th Apr 2020
When every single customer is even more important
by
The Busy Queen Bee
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Behavioural marketing
23rd Apr 2020
Shopping while quarantined: Insights Revealed
by
alonghelber
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