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Customer service metrics
Customer service metrics
8th Dec 2018
Blog
Using a Second Blog as a Customer Service Resource
By
Al Davidson
Founder/CEO
29th Nov 2018
Blog
5 Ways Customer Feedback Can Benefit Your Business
By
Al Davidson
Founder/CEO
28th Nov 2018
Blog
Has the backlash against chatbots and AI begun?
By
Forrester
Independent research and advisory firm
26th Nov 2018
Blog
Should you skip the AI for now?
By
Jack Barmby
Founder and CEO
25th Nov 2018
Blog
6 Strategies to Handle Product Quality Complaints
By
Al Davidson
Founder/CEO
24th Nov 2018
Blog
Why should you invest in the Net Promoter Score?
By
AgiMarx
Director of Marketing, Thematic
19th Nov 2018
Blog
How to build a brand that customers won't forget
By
NataliaHawkins
Customer Success Executive and Writer
13th Nov 2018
Blog
High churn? You’re targeting the wrong customer
By
GeorgRichter
CEO & founder
Advertisement
8th Nov 2018
5 wrongs to turn right for service success
31st Oct 2018
Blog
The pros and cons of outsourcing customer service
By
Ruth Hoffman
Chief Strategist, CEO
30th Oct 2018
1
Blog
Why most normal companies are failing at digital
By
Geoff Land
Managing Director
17th Oct 2018
6 comments
Forget NPS - measure customer needs instead
12th Oct 2018
Blog
Creating a culture of customer service
By
SimonJohnson
General Manager UKI
11th Oct 2018
2
Blog
How to lead the way in customer success - part 1
By
Mike Richardson
Managing Director
Show more
