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Customer success
Customer success
Customer experience management
3rd Feb 2022
The environmental impact of online shopping
by
Jo Weigh
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Voice of the Customer
3rd Feb 2022
Has the pandemic destroyed customer loyalty?
by
Rhys Fisher
Artificial intelligence
26th Jan 2022
10 GigCX predictions for 2022
by
Megan Neale
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Contact centres
25th Jan 2022
Why it's the worst time for service staff burnout
by
Rhys Fisher
Sales performance
14th Jan 2022
The new rules of vendor-customer relationships
by
Jason Whitehead
Customer emotion
10th Jan 2022
The future of customer experience
by
Peter Dorrington
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Loyalty
5th Jan 2022
How to win budget for your customer success team
by
Philipp Wolf
Customer success
21st Dec 2021
Three key Customer Experience trends in 2022
by
ecrespo
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Engagement
15th Dec 2021
MyCustomer's 10 most popular blog posts of 2021
by
Rhys Fisher
Contact centres
9th Dec 2021
A look ahead to 2022
by
Craig Farley
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Engagement
2nd Dec 2021
MyCustomer’s 10 most-read articles of 2021
by
Rhys Fisher
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Customer experience management
1st Dec 2021
Governing for customer outcomes
by
ElementalCoSec
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