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The advanced guide to customer service chatbots
Customer experience management
4th Oct 2021
A reminder of the value of customer obsession
by
ChrisColley
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Customer experience management
30th Sep 2021
Building back better relationships
by
Wayne Kay
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Customer success
20th Sep 2021
Banks need to speak to customers like human beings
by
Elliott Limb
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Customer experience management
13th Sep 2021
5 best practices for consumer satisfaction
by
Joanna Clark Simpson
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Customer experience management
26th Aug 2021
5 rules for making customers feel 'cared for'
by
Colin Shaw
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Customer success
24th Aug 2021
B2B sales: Virtual connections, real relationships
by
Iain Banks
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Customer journey
22nd Jul 2021
Is FinTech finally coming for the banks?
by
Iain Banks
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Customer satisfaction
20th Jul 2021
What’s next for last-mile delivery?
by
Jack Underwood
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Ebook
Sponsored
How to create social media content that shines
Chatbots
30th Jun 2021
Closing the delivery feedback gap
by
Jack Underwood
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