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Data management
Data management
25th Oct 2019
Data skills deficiencies impeding CX improvements
18th Oct 2019
Data sharing still daunting despite GDPR
17th Oct 2019
7 comments
Who should own customer journey mapping?
9th Oct 2019
Podcast
What data is required to create a journey map?
By
Chris Ward
Editor
4th Sep 2019
4 common mistakes made by customer insight leaders
21st Aug 2019
What Oracle & Salesforce news means for marketers
20th Aug 2019
Is customer journey management now mainsteam?
31st Jul 2019
Blog
Delivering CX in the age of etail data monopolies
By
Tim Stone
Global Head of Revenue Marketing
Advertisement
8th Jul 2019
1 comment
BA facing £183m fine as UK's first major GDPR case
2nd Jul 2019
Blog
Why VPN technology improves customer service
By
ursh2984
Marketing Manager
27th Jun 2019
Blog
Putting digital loyalty into context
By
Comarch
PR Specialist
14th Jun 2019
Five differences between CDP and CRM
24th May 2019
How has GDPR changed the customer data landscape?
29th Mar 2019
Maximising the Salesforce Marketing Cloud
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